Warranty
We care about our products and naturally do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that an order breaks during transport or that something else happens, which allows you to claim warranty. Under European law, we are liable for any lack of conformity that becomes apparent within a period of two years after the delivery of the goods. You may have additional rights under Dutch law.
If you discover a defect in the product or ought to have discovered one, you must contact us within a reasonable period. A reasonable period is at least two months. Under certain circumstances, a period longer than two months may also be acceptable.
If you contact us in good time, we will arrange for a free repair or replacement.
Complaints
It can always happen that something doesn't go entirely as planned. We recommend that you first make any complaints known to us by emailing info@maeofficoal.com.